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The Full Story

Frequently Asked Questions

Welcome to our FAQ page, designed to address any queries you may have. We understand that questions may arise, so we've compiled a list of frequently asked questions with clear and concise answers to provide you with the information you need. If you have any concerns, this is the go-to resource for clarification.

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WHAT IS WRONG WITH THE NECK?

Users may encounter a neck alignment problem with this product. The head and body are not compatible due to their design for adult bodies.
 

Regrettably, this misalignment will be visible, and there is no solution I can provide as it is beyond my control.


I found that using Annan Adored Optimal Skin and/or CalWL windlights give the best results!

WHERE IS THE BODY APPLIER?!

Body appliers are available in the mainstore  or the fatpack is on our marketplace.

WHERE CAN I GO FOR REDELIVERY?

If unable to find the product, use the redelivery terminal in the main store or marketplace. Contact for assistance via in-world notecard if needed.

HOW CAN I ORDER A CUSTOM

When you're ready to order a customized skin, feel free to book online or contact us via instagram. We welcome any queries you may have!

DO YOU HAVE A CREATOR PROGRAM?

We're currently developing our creator program, where we'll exclusively share our templates with fellow creators. This initiative aims to assist them in achieving better skin tone matches with our products.

WHERE IS YOUR SIMS CONTENT?

Our Sims content is on its way, and we'll keep you informed with updates on both our website and Instagram once we launch our initial products. Stay tuned!

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© 2021 by Turvi Skins

Branding + website by Turvi Skins

Opening Hours (active hours):

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6pm - 10pm

6pm - 10pm

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For quick customer support, reach us on Instagram or on secondlife

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